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Lois’ Natural To Go with Curbside Pickup

To Our Customers,

With the restrictions that the Governor of Maine and the Mayor of Portland have recently placed into order, we have made the decision to only allow our employees in the store at this time. Our goal is to not only keep our staff healthy and safe but to also allow our valued customers, such as yourself, the ability to still purchase the Organic and Natural foods that you have come to love and to keep you healthy and safe too!

We have had such great response to our Curbside Pickup that as of Thursday, March 26th, we will only be offering To Go Ordering with curbside pickup at both our Scarborough & Portland locations. In order to provide you with our best service we will be offering curbside pickup from 12-4:30pm Monday thru Saturday. This not only allows us to continue to stay open but it also continues to support the hundreds of small local businesses and local farmers that we work with to bring you the very products you love.

Curbside pickup is simple and easy! Just email us your order at ScarboroughOrders@loisnatural.com or PortlandOrders@loisnatural.com and we will contact you to confirm receipt of your order and finish getting any necessary information to complete your transaction. Then call us when you arrive between 12-4:30pm to pick up your order and we’ll delivery it to your vehicle! You can find complete details below. You can also visit our Facebook page or our blog page at Loisnatural.blogspot.com for the latest information on products that are currently available in our Produce, Grocery & Supplement departments.

We have been a part of the Scarborough & Portland community for over 26 years because of customers like you so THANK YOU for your continued support!

Procedures for placing a To Go order are as follows:

For Scarborough Pickup:
Call or Text our To Go Order line: 207-653-6244 or Send an Email to ScarboroughOrders@loisnatural.com

For Portland Pickup:
Call or Text our To Go Order line: 207-653-1067 or Email the store at PortlandOrders@loisnatural.com

Orders can be picked up between 12 - 4:30pm, Monday – Saturday.
Orders must be placed by 10am for same day pickup between 12 - 4:30pm.
Order placed after 10am will be available for pickup the following day between 12 - 4:30pm.

For Phone Orders:
To place your order by phone please call the location in which you wish to pick up your order and an Associate will be happy to assist you. If calling after hours, please leave a message with your full name, phone number and the items you wish to purchase. An associate will call you between 8am-10am the next day to confirm that your order was received, get your credit card information for payment and let you know when it will be available for pickup.

For Email or Text Orders:
To place your order by text or email please use the above order line number or email address for the location in which you wish to pick up your order. In your message please provide your full name, phone number and list the items you wish to purchase. Please use as much detail as possible such as brand, size, flavor, weight or quantity of each. Also, let us know if you would like us to substitute items if your original choice is not available. An associate may call you with questions if needed. An associate will call you between 8am-10am the next day to confirm that your order was received, get your credit card information for payment and let you know when it will be available for pickup.

Curbside Pickup:
Upon arrival at the store, call the To Go Order line phone number and let us know you have arrived and an associate will deliver the order to your car.

Click here to download these instructions.

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